Desktop and System Support

Supporting your systems and ensuring these perform when you need them the most

System support designed with you in mind

The backbone of all organisations is your IT and communications infrastructure. Outdated and slow systems can have a detrimental effect on your business efficiencies and security.

We can support and help upgrade your current ICT infrastructure. Using our wide knowledge we can help ensure your systems are optimised to unleash their full potential.

Upgrade your IT infrastructure

Our IT specialists will ensure your business does not fall behind your competitors and prevent exposure to security threats and viruses.

Our technical consultants can easily identify the areas of your systems that require urgent updates and will work with you to understand your requirements and budget to implement a modern and cost effective and secure solution - also maximising your return on investment.

We don’t just specialise in system upgrades, we can help you migrate your systems to the cloud or to another platform, install a new Case Management system or simply just help you install a printer.

Here are some of the areas we can assist you:

  • Server installations and upgrades
  • Desktop installations, upgrades and deployments
  • System migrations
  • Hardware installation
  • Business Software installation
  • Network infrastructure
  • Telephony systems
  • Cloud and Virtual Implementation
  • Infrastructure Security
  • Backup and Continuity
  • Business IT Support

ICT Support

It is critical for companies to have their IT system running without delay 100% of the time without compromising on security and data protection.

Our ICT support packages

Our ICT support packages are tailor made for companies both large and small. Our IT experts allow you to focus your attention on the day to day operations with the peace of mind that your systems are being maintained and engineered by a trustworthy and knowledgeable team of IT engineers.

For many companies it is not always cost effective to employ dedicated IT staff to support your systems. Our Support packages give you access to technical staff specialising in specific areas of IT when needed and not having the burden of paying the costs associated with employing someone.

Once a call has been logged with us you will be kept updated as to its progress until successfully concluded.

Our Technical Engineers specialise, but are not limited, to the following areas:

  • Desktop and Server Hardware
  • Peripheral Hardware
  • Windows Operating Systems
  • Microsoft Office
  • Active Directory
  • Exchange Servers
  • SQL and Progress Databases
  • Case Management Systems
  • Legal Accounts Systems
  • Telephony Systems
  • Virtualisation
  • Terminal Services and Citrix
  • Remote Access Solutions
  • Dictation Systems
  • Scan and Print Systems
  • Backup and business continuity

IT Emergency Team

You may have an onsite IT Software Support team but would like the added benefit of having us to call upon in case of IT emergencies, or even to cover for staff absences and holiday, whatever the situation we have a support package to suit.

Get in touch to discuss how our Business IT Security Consultants can help your system run like clockwork.

Design, Develop, Support

Remember we never charge you to understand your requirements and where possible provide fixed fees. Our goal at all times is to save you money and improve efficiency so please do.

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