Desktop and System Support

Supporting your systems and ensuring these perform when you need them the most

System support designed with you in mind.

The backbone of all organisations is your IT and communications infrastructure. Outdated and slow systems can have a detrimental effect on your business efficiencies and security.

We can support and help upgrade your current ICT infrastructure. Using our wide knowledge we can help ensure your systems are optimised to unleash their full potential.

Upgrade your IT infrastructure

To prevent your business from falling behind your competitors or being exposed to security threats and viruses then we are ready to help.

Our technical consultants can easily identify the areas of your systems that require urgent updates and will work with you to understand your requirements and budget to implement a modern and cost effective and secure solution to maximise your return on investment.

We don’t just specialise in system upgrades, we can help you migrate your systems to the cloud or to another platform, install a new Case Management system or simply just to help you install a printer.

Here are some of the areas we can assist you:

  • Server installations and upgrades
  • Desktop installations, upgrades and deployments
  • System migrations
  • Hardware installation
  • Software installation
  • Network infrastructure
  • Telephony systems
  • Cloud and Virtual Implementation
  • Infrastructure Security
  • Backup and Continuity

ICT Support

The importance for companies to have their IT system running without delay 100% of the time without compromising on security and data protection is critical.

Our ICT support packages

Our ICT support packages are tailor made for companies large and small allowing you to focus your business day to day operations safe in the knowledge that your systems are being maintained and engineered by a trustworthy and knowledgeable team of IT engineers.

For many companies it is not always cost effective to employ dedicated IT staff to support your systems. Our Support packages give you access to technical staff specialising in specific areas of IT when you need them and not paying the costs associated with employing someone.

Once a call has been logged with us you will be kept updated as to its progress until successfully concluded.

Our Technical Engineers specialise in the following but are not limited to the following areas:

  • Desktop and Server Hardware
  • Peripheral Hardware
  • Windows Operating Systems
  • Microsoft Office
  • Active Directory
  • Exchange Servers
  • SQL and Progress Databases
  • Case Management Systems
  • Legal Accounts Systems
  • Telephony Systems
  • Virtualisation
  • Terminal Services and Citrix
  • Remote Access Solutions
  • Dictation Systems
  • Scan and Print Systems
  • Backup and business continuity

IT Emergency Team

You may have an onsite IT Support team but would like the added benefit of having us to call upon in case of IT emergencies, or even to cover for staff absences and holiday, whatever the situation we have a support package to suit.

Get in touch to discuss how Rubix can help your system run like clockwork.

Design, Develop, Support

Remember we never charge you to understand your requirements and where possible provide fixed fees. Our goal at all times is to save you money and improve efficiency so please do.

Make an enquiry